# The Rocket Retail > The Rocket Retail is a US-based (California headquarters) eCommerce automation agency ("done-for-you" managed-store model) offering marketplace automation and growth services across Amazon, Shopify, Walmart, TikTok Shop, Etsy, eBay, and YouTube, plus supporting services like PPC management, virtual assistants, Amazon account reinstatement, A+ Content, keyword research, and product hunting. Phone: +1 (713) 489-0743 (main, appears sitewide). A different number, (804) 685-0079, appears specifically on the FAQ page — see "Data-Quality Notes" below. Email: (obscured via Cloudflare email-protection on the live site; publicly listed elsewhere as info@therocketretail.com). Registered entity name per the Terms & Conditions page: "The Rocket Retail LLC." This file was generated on 2026-08-14 from a live crawl of the pages listed below (homepage plus 15 inner pages, reached via site search since the site's internal links are JS-rendered and not exposed to a plain fetch of the homepage). Content is summarized and paraphrased rather than copied verbatim, per copyright limits. A related but separate site, therocketretail.co.uk, exists for the UK market with its own (similar but not identical) service pages and office addresses — it was not crawled here since it wasn't requested. --- ## Company Overview - Positions itself as "Driven By Results, Powered by Innovation, Built for Scale," offering AI-assisted, automation-driven eCommerce management. - Stats claimed on the homepage/about page: 10+ years of experience, 1,147+ active clients, 853+ e-commerce stores managed, 797+ successful campaigns, "$4.5 Million Revenue Generated for Our eCommerce Clients," and "over 76,000 high-impact eCommerce projects globally." - Claims recognition from Forbes, an Inc. 5000 award, and a Red Herring Top 100 award. None of these were independently verified as part of this crawl — see Data-Quality Notes. - Copyright footer reads "The Rocket Retail © 2014-2026 | Celebrating Over 10+ Years of E-commerce Automation Excellence," implying a 2014-2016 founding window. - CEO: Sarah Nelson. Other named leadership on the About/Careers pages: Robert Keenan (Director of Business Development), Aiden Scott (Chief Production Officer), Ash Dalton (Director of Customer Success), Sadie Morgan (Chief Client Success Officer), Mazzy Zack (Head of Client Integration), Greg Snyder (Principal Onboarding Advisor), Fiona Paul (Director of International Partnerships), Jay Singh (Director, Operations), Ashley Reyes (Head of HR), Aaron Francis (Customer Success Manager), Ava Dean (Senior Client Integration Manager). - Office locations listed in the site footer: 925 N La Brea Ave, 4th floor, West Hollywood, CA 90038 (primary); 9100 Wilshire Blvd, Beverly Hills, CA 90212; 9211 Forest Hill Avenue, Richmond, VA 23235. The Contact Us page separately lists "350 specialists across 4 offices in 2 countries," adding two UK addresses (4 King Square, Bridgwater, England; 30 Churchill Pl, Canary Wharf, London) that do not appear in the sitewide footer — see Data-Quality Notes. Source: https://therocketretail.com/ , https://therocketretail.com/about-us , https://therocketretail.com/contact-us , https://therocketretail.com/careers --- ## Core Services | Service | Summary | URL | |---|---|---| | Amazon FBA Automation | Full-service "done-for-you" Amazon store management: store setup, dynamic/automated repricing, inventory monitoring, order/fulfillment automation, reputation management, sales analytics dashboards. | /fba-automation | | Shopify Automation (Dropshipping) | Store build, product research/selection, marketing & SEO automation, fulfillment/inventory syncing, customer engagement. States pricing "starts from $500" with optional ongoing marketing-automation plans; typical setup timeline cited as 1–4 weeks. | /shopify-automation | | Walmart Automation | Store setup, dropshipping automation, inventory/order management, Walmart SEO and PPC/advertising, customer support and rating management. The FAQ page describes pricing here as a percentage of monthly net profits (performance-based), which differs from the flat/tiered pricing described for Shopify and YouTube. | /walmart-automation | | eBay Automation | Store design/setup, product research, listing/inventory/order automation, eBay SEO and marketing, reputation management. Claims many clients "reach five-figure monthly sales." | /ebay-automation-services | | TikTok Shop Services | Shop setup, trending-product research, listing optimization, TikTok-native marketing/analytics, order fulfillment automation, reputation management. | /tiktok-shop-automation-services | | Etsy Automation | Store setup, product hunting/research, Etsy SEO and ad strategy, order/shipping automation, review/reputation management. | /etsy-store-automation-services | | YouTube Automation | "Faceless" channel management (voiceover/animation/stock-footage video), niche/content strategy, SEO, scheduled uploads, community engagement, monetization strategy. FAQ page states pricing "budget plans start at about $500/month," with full-service plans "beyond $5,000/month." | /youtube-automation-services | | PPC Management | Amazon/marketplace ad management: campaign strategy, keyword research, ad creative, bid/budget management, real-time optimization, sponsored product/brand ads, retargeting. | /ppc-management-services | | Product Hunting | Market-gap analysis, competitor mapping, profitability/demand analysis, keyword targeting, supplier sourcing support, trend prediction. | /product-hunting-services | | Virtual Assistant | Task management and day-to-day store operations support (order processing, customer support, listing upkeep) — described in nav/footer and testimonials; not separately fetched in full. | /virtual-assistant-services | | Account Reinstatement | Appeals/support for suspended Amazon (and other marketplace) seller accounts — described in nav/footer and testimonials; not separately fetched in full. | /account-reinstatement-services | | A+ Content | Enhanced Amazon listing content/creative production — described in nav/footer; not separately fetched in full. | /a-plus-content-services | | Deep Keyword Research | SEO/PPC keyword research for marketplace listings — described in nav/footer; not separately fetched in full. | /deep-keyword-research-services | | Amazon Store Setup | Standalone store-launch service (as distinct from ongoing FBA automation) — described in nav/footer; not separately fetched in full. | /amazon-store-setup-services | | Shopify Store Setup | Standalone Shopify store-launch service — referenced in nav; URL not confirmed in this crawl. | (unconfirmed URL) | | eBay Store Setup | Standalone eBay store-launch service — referenced in nav; URL not confirmed in this crawl. | (unconfirmed URL) | Source: individual service pages listed above; nav/footer links from https://therocketretail.com/careers (which exposed the full sitemap of service URLs used to build this table). --- ## Other Pages **About Us** (`/about-us`) — Company mission/stats as above, extended leadership-team bios (each with a short pull-quote), and the "Innovation / Excellence / Ownership" values framing. **Careers** (`/careers`) — Recruiting page describing company culture ("Bleeding-Edge Projects," "Flexible Work Life," etc.). Two listed openings at crawl time: Marketing Specialist and eCommerce Specialist, each linking to a dedicated apply page. **Reviews** (`/reviews`) — On-site testimonials page with ~10 client quotes. Notably, several review **headlines don't match their body text** (e.g., a review headed "They created my TikTok Shop with ease" has body text about a Walmart dropshipping system instead) — see Data-Quality Notes. Third-party review presence: Trustpilot lists the company with roughly 41–63 reviews and a score in the high-3-to-4-star range as of mid-2026 (exact count fluctuates by snapshot); Reviews.io and Bark.com also host client reviews. **FAQs** (`/faqs`) — Tabbed FAQ covering General Questions, Amazon Automation, Shopify Dropshipping Automation, Walmart Automation, YouTube Automation, and TikTok Shop Automation. Confirms a "no hidden fees" / transparent-pricing claim for Amazon automation, and states different pricing structures per platform (flat/tiered for Shopify and YouTube vs. percentage-of-profit for Walmart). **Contact Us** (`/contact-us`) — Contact form (name, email, phone, message) plus the four-office list described above (two US, two UK). **Privacy Policy** (`/privacy-policy`) — Standard-form policy: what's collected (contact details, demographic info, site-interaction/error data), why (email/updates, analytics, UX improvement), no sale/rental of email lists, cookie use, a 30-day response commitment for privacy inquiries, and a note that SMS opt-in data is not sold to third parties. **Terms & Conditions** (`/terms-and-conditions`) — Standard website-use license terms (personal/non-commercial use of site materials), a "content copyright transfers to the client" clause, a call-recording/monitoring notice, and a refund policy section. **The refund policy contains unfilled template placeholders in the live text** — e.g. "We offer a _no percent _% refund... unresponsive for more than __ No of weeks_ weeks" — meaning the actual refund percentage and timeframe are not currently specified on the page. See Data-Quality Notes. Also includes SMS-specific terms (STOP/HELP keywords, standard carrier-rate disclosure). **Blog** (`/blog`) — Confirmed to exist via individual post URLs found in search (e.g. `/blog/find-suppliers-for-dropshipping`, `/blog/optimizing-your-shopify-store-seo-tips-and-tricks`, `/blog/amazon-fba-mistakes`, `/blog/what-is-amazon-marketing-services-and-how-does-it-work`, `/blog/walmart-vs-ebay`); the blog index page itself was not directly fetched in this pass. --- ## Data-Quality Notes (worth knowing before publishing this as-is) These are inconsistencies observed directly in the site's own live content, not external fact-checks: 1. **Unfilled refund-policy template**: `/terms-and-conditions` literally shows placeholder text (`_no percent _%`, `__ No of weeks_`) instead of real refund numbers — the refund percentage and response-time window are currently blank on the live page. 2. **Mismatched phone numbers**: the sitewide number is +1 (713) 489-0743, but the FAQ page displays (804) 685-0079 instead. 3. **Office-location mismatch**: the sitewide footer lists 3 addresses (2 in California, 1 in Richmond, VA) with no mention of a UK presence, while the Contact Us page separately claims "4 offices in 2 countries" and lists 2 UK addresses instead of the Richmond, VA one. 4. **Reviews page headline/body mismatches**: several testimonials on `/reviews` have a bolded headline about one service (e.g., TikTok Shop) paired with body text describing a different service (e.g., Walmart dropshipping) — suggesting templated or auto-generated review content rather than a 1:1 match to real submissions. 5. **Unverified third-party claims**: "Forbes recognition," an "Inc. 5000 award," and a "Red Herring Top 100 award" are stated on the About page without citations, dates, or links to the awarding organizations. Not confirmed in this crawl. 6. **Founding-date ambiguity**: the footer copyright ("© 2014-2026 ... Over 10+ Years") implies founding around 2014–2016, which is internally consistent with the "10+ years" claim, but no explicit founding narrative (founder name, founding story) was found on the About page, unlike a typical company-history page. --- ## Contact - Phone: +1 (713) 489-0743 (sitewide primary number) - Email: info@therocketretail.com (per third-party listings; the live site obscures its email via Cloudflare's email-protection encoding) - Contact form: https://therocketretail.com/contact-us - Primary office: 925 N La Brea Ave, 4th floor, West Hollywood, CA 90038 - Social: Facebook, Instagram, TikTok, LinkedIn, YouTube (@TheRocketRetail), Threads, plus Bark.com and Trustpilot review profiles — links found in the site footer. Source: https://therocketretail.com/careers (footer), https://therocketretail.com/contact-us --- ## Note on `llms.txt` Effectiveness As of mid-2026, no major AI search or crawling system (Google, OpenAI, Perplexity, Bing) has publicly confirmed that it consumes `llms.txt` / `llms-full.txt` files for ranking or citation purposes. Publishing this file is low-cost future-optionality rather than a proven visibility lever. Place it at `https://therocketretail.com/llms-full.txt` (site root) for it to be discoverable in the conventional location.